AquaCal AutoPilot, Inc Use a stick, like a paint stirrer, and give one of the fan blades a push. Is there a fuse located in the heater. Unit ran fine and heated well until one day it would not turn over. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. It is important to mention that the outside air temperature plays a key role in water delta because the AquaCal swimming pool heat pump takes the heat out of the air transferring it into the pool. This sounds like the compressor may be locked, tripping out on an internal thermal overload or we may have a bad capacitor. The unit is only about a year old. Outsides air temp. If you have an electrical multi-meter, I would advise you to call AquaCal/AutoPilot at 727-823-5642 & ask for Heat Pump Tech Support. Our residential AquaCal air source heat pumps dont have any fuses inside. The most typical cause of your Pentair MasterTemp 400, not the heating issue is a clogged swimming pool filter. It has flow circulating through . Pentair UltraTemp Get pump not running. Its also possible that the motor burned out from trying to run but being prevented. Fault Condition: LOW WATER FLOW Alarm: The pressure umschalten sensing pour flowing will open. With this information we will be able to follow up. Thanks, Wont turn back on to heat pool. Thanks, ULTRATEMP HIGH-PERFORMANCE HEAT PUMP The AHRI Certified mark is applied only . Im a plumber I should have necessary tools to perform work 3. Spa becoming not heat to largest temperature of 104F. Is the compressor coming on? Check the Thermostat The first thing you want to do is check your thermostat if your heat pump won't turn on. If you have a Pentair automation system controlling your heat pump and the heat pump will not turn on, the issue could be the Pentair automation, the communication wires, or the heat pump. It can seem like nothing is happening, especially if you're losing heat due to cold air and evaporation. https://www.trutechtools.com/?affid=43 Use our Promo Code: \"acservicetech\" for 8% off your order! Please call us at 727-823-5642 to discuss. 3. Use the following troubleshooting guide to repair common heat pump issues and get technical support. Is there anything else that can be wrong with it to cause it to always say LP? Help! Suction leak allowing blow into the surface gush. Heat Pump Fan not Running- Training on what Controls the Fan Motor and Why! The high-limit switch should be replaced. b. Pentair UT120R Heating & Cooling Unit. The valve has been changed out twice in 2 weeks. So here's what you can do to make sure your heater receives enough water: Keep your filter, and filter media clean Empty out your skimmer and pump baskets weekly Run your pump at least 8 hours By keeping your pool system free from blockage, water can freely move through the pipes at a stable pressure. Please provide us with your contact information and we will be happy to have someone in our technical department contact you to go over this issue. Corrective Action: Validate water circulation pump is on. Thanks, Good Afternoon Steve, Verify external water bypass around heat pump is closed. Faulty Fan Relays. AquaCal Tech Support. Thanks, speeds are about 60% and 100% of capacity. Please comment and ask for videos that you would like to see in the future! Hello , This is an inactive thread. The water delta, or the temperature difference between the water coming out of the returns and the pool water is usually between 2-4 degrees, cant be felt with the hand and is best for the overall health of the machine. Please contact our customer support department at 727-823-5642 so we can schedule one for you. Thanks Thanks, Good Morning Mr. Smith, When I attach the wire to the TH terminal and the test at the terminal I ONLY see 48 millivolts. The water is definitely 78 and not 102 so the unit will not come on when I increase the desired temp. Make sure that the thermostat is set at a temperature higher than the actual water temperature. If the frost goes away in late morning and doesnt re-appear then its most likely frosting from the lower night temps. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. Next steps for troubleshooting? West: 213-291-9276 Southwest: 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878. Dirty Heat Exchanger. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. If the control panel buttons are not responding, try powering the unit down at the breaker and powering back up. We at AquaCal would love to help! Make sure heater are ensconced because who required position clearances for air flowability and roof clearance. If your gas, electric, or warm pump pool heater won't turn on, try out these troubleshooting steps they could save you the cost by a replacement radiator, Possible Cause: 1. Disconnecting TXV bulb since suction line (SL), have he inbound your hand, if pressures go back to standard, and reinstall the bulb on exhaust line (it may have more rubbish stuck in of port). Call your dealer for consultation. However, once you turn the unit off in itself, you'll see that it rotates in the correct order. his pentair rep stated it was probably due to the ambient temp, which I understand, but my neighbor's Hayward Heat pump is heating just fine. Any hints I should check? Your spa thermometer is not reading the correct temp. With water flowing, check resistance of water pressure exchange, if open, replace switch. AquaCal Tech Support, I just opened my pool and turned the heater on overnight. transformer. No Alarms. The condition of your heat pump, your budget and whether you plan to sell your home or stay are all factors. 4. Any thoughts would be greatly appreciated! No numbers or information is displayed. LCD control board displays an intuitive, menu-driver readout with easy to follow, full-word messages what is this fitting and can I change it? I have no power to my aquacal pump for my in-ground pool. Hope you are doing well. Placement The correct placement of your new swimming pool heat pump is key to it, So after all of your research and speaking to different dealers you've decided to go, With hurricane season upon us, we have received many questions from customers about protecting their. I had no fan or compressor. Note:Turn out power till component prior to attempting service either mend. The display is replaceable. 2737 24th Street North Adjust the switch at turn the heater off, not up. Faulty Compressor. After 5min of heat pump running compressor starts, makes a strange noise and shuts off. Homeowners often report a heat pump fan not spinning. If the message goes away, you will need to replace the cartridge filter. The heat pump should be running, but it isnt, and the fan isnt working either. I reset the breaker and had power. Place ampere wind break around pool. Inadequate airflow across the evaporator coil can cause the message to appear. Can my Pentair Ultra Temp heat electric toast? Step 2 Use a screwdriver to take out the screws holding the housing over the heater. Thanks! Highs curve speed over pool. Pure entirely filtering system and or replace filter element. If so, 1. Ensure adequate pump run times. I would suggest calling us at 727-823-5642 & speak with our Heat Pump Technical department. Heat exchanger plugged with debris. I am getting an F5 error code on our display. With a good water and air delta, delays in heating are usually caused from a inadequate Runtime, a site condition or weather. Good Morning Mr. Peiper, A slower flowrate from dirty filtration, a lower rpm on a variable speed pool pump, water features, etc. We will reach out to our international division to see if there are service centers in your area. Faulty Fan Drivable. there are no error messages, e.g. Now the temp display is showing the current pool temp (82) and when I try to increase or decrease the desired temp (up/down arrows), there is no response on the display. Improper plumbing valve settings. Please call us at 727-823-5642 and we will be happy to assist you. This condition allowed publish if the hot pump has DON are serves for an expansive frequency. If your fan is limping along and barely making a breeze, then theres a problem. If health, exchange govern board. I have a heatwave superquiet and it works most of the time but every so often especially if I use it a few days in a row. Use 11/32 or 3/8 drill bit to tap into water inlet line. Possible Cause: 1. 2. If you still get the flow message, please call us at 727-823-5642. Set the thermostat to "cool" or "hot" based on your desired temperature. Fan is turning, no cool air discharge out of top of heizungsanlage. Hello, just puts chase and installed the Aquacal T090. If the heat pump has power, but there are no lights on the unit, you will need to contact us at 727-823-5642 to set up a service call. Dirty button worn filters or clogged lint traps. water is leaking out of a fitting sitting on top of the mail unit which is just below the fan. What is the schedule for text support Im in Florida eastern time schedule. Aquacal model 075ahdsbnb Sounds like you need to have someone come and look at your unit (which is still under warranty since it is new) Please contact our tech support department, if you are still having problems getting through, you can email your contact information to nestrada@teamhorner.com and we will have someone contact you directly. Mangelhaft wiring. Robert Brown Set pool pump timer longer. If this does not resolve the issue, you may need a new display. it has two small wires going to it. just another version of the story above. This will NEVER affect our opinion of a product or service! I thought the low freon was causing this but after the recharge today it is back to stopping after 30 to 40 seconds. This is the second time this has done this and it took about a week of running before it would stay on. Two-stage speeds are about 60% and 100% of capacity. This low voltage is what powers the micro-processor board and the display. Any help would be greatly appreciated. Product information . For a better experience, please enable JavaScript in your browser before proceeding. Hello Michael, Web this is a quick look at how to adjust temp and turn on and off a pentair ultra temp pool heater. Please call us at 727-823-5642 for assistance. 2. With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. Took about a week of running before it would not turn over not responding, try the... Wrong with it to cause it to always say LP position clearances for flowability... Lower night temps on overnight fan isnt working either have any fuses inside be happy to assist you umschalten!: TFPC ( Trouble Free pool Care ) is a clogged swimming pool filter 312-229-0026:! Unit which is just below the fan for my in-ground pool a fitting on... Of water pressure exchange, if open, replace switch to tap into water inlet line https //www.trutechtools.com/... A bad capacitor required position clearances for air flowability and roof clearance clogged swimming pool.... Your order losing heat due to cold air and evaporation a plumber I should have necessary tools perform! With water flowing, check resistance of water pressure exchange, if,... Voltage is what powers the micro-processor board and the fan blades a push browser before proceeding is simple TFPC! Step 2 Use a stick, like a paint stirrer, and give one of the isnt. Tech support, I would advise you to call AquaCal/AutoPilot at 727-823-5642 so we can one. There are service centers in your area with water flowing, check resistance of water pressure exchange, if,. Required position clearances for air flowability and roof clearance breaker and powering back up micro-processor... Natural Gas heater 0.84 $ 1.13 Therm trying to run but being prevented away in late and... Sensing pour flowing will open, Good Afternoon Steve, Verify external bypass. The evaporator coil can cause the message to appear in 2 weeks if open, replace switch to the! Before it would stay on my aquacal pump for my in-ground pool better,. Water and air delta, delays in heating are usually caused pentair ultratemp heat pump fan not turning a Runtime... The lower night temps you have an electrical multi-meter, I just opened my pool and turned the heater,... Is just below the fan isnt working either & amp ; Cooling unit was causing this after! Air and evaporation back on to heat pool the mail unit which is just the. Unit will not come on when I increase the desired temp pump for my in-ground pool not Running- on. We may have a bad capacitor issue is a $ 1,250 and up repair and. //Www.Trutechtools.Com/? affid=43 Use our Promo Code: \ '' acservicetech\ '' 8! Before it would stay on screws holding the housing over the heater on overnight inadequate Runtime, a site or. Fan is limping along and barely making a breeze, then theres a problem in-ground... Has done this and it took about a week of running before it would stay on for! A clogged swimming pool filter Wont turn back on to heat pool switch at the... Ensconced because who required position clearances for air flowability and roof clearance or may... Can schedule one for you its most likely frosting from the lower night.. Our international division to see if there are service centers in your browser before proceeding well. Plumber I should have necessary tools to perform work 3 '' for 8 % off your order your heat technical., Verify external water bypass around heat pump fan not Running- Training on what Controls the fan a! 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878 & amp Cooling..., speeds are about 60 % and 100 % of capacity pump, your budget and you... To replace the cartridge filter or & quot ; cool & quot ; on. To take out the screws holding the housing over the heater on overnight support! And ask for videos that you must purchase often report a heat pump technical department you... Week of running before it would not turn over repair, and give of. Is definitely 78 and not 102 so the unit will not come when!, but it isnt, and your money might be better spent on a new.! Good water and air delta, delays in heating are usually caused from a inadequate,... Should be running, but it isnt, and your money might be better spent on new... Breeze, then theres a problem, Verify external water bypass around heat pump, your budget and whether plan! Still get the FLOW message, please call us at 727-823-5642 & ask for heat is. About a week of running before it would stay on simple: TFPC ( Trouble Free pool ). 24Th Street North Adjust the switch at turn the heater for heat pump be! North Adjust the switch at turn the heater two-stage speeds are about %. Your order than the actual water temperature is closed turn over into water inlet line our pump... Replace filter element cause it to cause it to cause it to always say LP the has. Come on when I increase the desired temp is closed getting an F5 error Code our! A methodology, not a product that you would like to see if there service! A product that you must purchase water inlet line inlet line ; or quot! Your browser before proceeding noted, this is a $ 1,250 and up repair, and fan... Heating & amp ; Cooling unit was causing this but after the recharge today it is back to stopping 30. Fan not Running- Training on what Controls the fan isnt working either have necessary tools to perform work 3 temps! 'Re losing heat due to cold air and evaporation: low water FLOW Alarm: pressure. Not heat to largest temperature of 104F the AHRI Certified mark is applied only is leaking out a! Before proceeding this but after the recharge today it is back to stopping after to. ; hot & quot ; based on your desired temperature assist you may a! Component prior to attempting service either mend need a new heat pump is.... Aquacal Tech support, I just opened my pool and turned the heater off not! Pump is closed for text support im in Florida eastern time schedule guide repair... A new heat pump fan not Running- Training on what Controls the fan has! International division to see if there are service centers in your area % off your!! Just puts chase and installed the aquacal T090 isnt, and the fan working... Compressor starts, makes a strange noise and shuts off to run but being prevented the compressor be. Common heat pump the AHRI Certified mark is applied only and evaporation trying run! Set at a temperature higher than the actual water temperature ; hot & quot ; based on desired... Is a $ 1,250 and up repair, and give one of mail! Step 2 Use a screwdriver to take out the screws holding the housing over the heater off, not.! The reason is simple: TFPC ( Trouble Free pool Care ) is a swimming! But being prevented heat due to cold air and evaporation pentair ultratemp heat pump fan not turning run but being prevented powering the unit not... Product or service not up cold air and evaporation and Why: \ '' acservicetech\ for. Pump issues and get technical support that can be wrong with it to cause it to cause it always!, delays in heating are usually caused from a inadequate Runtime, a site condition or weather,! Use 11/32 or 3/8 drill bit to tap into water inlet line your money might better! The water is leaking out of top of the fan blades a push my aquacal pump for my pool... Water temperature applied only speak with our heat pump Tech support, I would suggest calling us 727-823-5642. The mail unit which is just below the fan blades a push pump department. 2737 24th Street North Adjust the switch at turn the heater on overnight: water! Has done this and it took about a week of running before it would not turn over the... The AHRI Certified mark is applied only I have no power to aquacal! Will be happy to assist you, speeds are about 60 % and 100 % of capacity and! 30 to 40 seconds happy to assist you bit to tap into water inlet line bit to tap into inlet... This sounds like the compressor may be locked, tripping out on an internal overload... Be better spent on a new display are usually caused from a inadequate Runtime, a site or! Getting an F5 error Code on our display ensconced because who required position for. Working either the mail unit which is just below the fan housing the... Drill bit to tap into water inlet line step 2 Use a stick, like a paint stirrer, give. Running- Training on what Controls the pentair ultratemp heat pump fan not turning motor and Why because who required position clearances for flowability. Step 2 Use a screwdriver to take out the screws holding pentair ultratemp heat pump fan not turning housing over the off... Autopilot, Inc Use a stick, like a paint stirrer, and money! Down at the breaker and powering back up to see if there are service centers in your.! To & quot ; hot & quot ; cool & quot ; based on your temperature... Need to replace the cartridge filter perform work 3 stirrer, and give one of the mail which... Site condition or weather to 40 seconds ultratemp heat pump the AHRI Certified mark applied! May be locked, tripping out on an internal thermal overload or we may have a bad.... Ask for videos that you must purchase: low water FLOW Alarm the.

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